Here we set out what personal data we process, why we process it, and what rights you have under UK data protection law.
LevoLead is the data controller for the personal data processed on this website and as part of our services.
If you have questions about how we handle your data, reach us at levolead@gmail.com.
We only collect data you give us directly, or that's generated when you use the website.
| Category | Examples | When it happens |
|---|---|---|
| Contact details | Name, email address, phone number, company name | When you book a call, email, phone or fill in a form |
| Details about your business | Trade, location, rough number of enquiries | When you book a call or fill in our form |
| Application details | CV, cover letter and anything else you write | If you apply for a job with us |
| Technical data | IP address, browser, device, pages you've visited | Automatically on your visit, if you've accepted cookies |
| Communications | The content of emails, texts and call notes | When you're in contact with us |
| Purpose | Legal basis |
|---|---|
| Replying to your enquiry and booking calls | Legitimate interest, and steps taken prior to a contract |
| Delivering and running our services for you as a customer | Performance of a contract |
| Invoicing and bookkeeping | Legal obligation |
| Handling a job application | Legitimate interest, and steps taken prior to an employment contract |
| Statistics and improving the website | Consent, via the cookie banner |
| Email marketing to existing customers | Legitimate interest, you can always unsubscribe |
By legitimate interest we mean that we've weighed our interest in running and developing the business against your interest in the protection of your personal data, and judged the processing to be reasonable and expected.
We never sell your personal data. To run the website and deliver our services we use a number of providers who process data on our behalf. We have data processing agreements in place with all of them.
| Provider | What it's used for |
|---|---|
| Google (Analytics, Fonts, Ads) | Visitor statistics, fonts and advertising |
| Microsoft Clarity | Anonymised analysis of how pages are used |
| Calendly | Booking calls |
| Typeform | The short form before the video on the booking page |
| Loom | Video playback |
| Meta | Advertising, if you arrived via an ad |
Some of these providers process data in the US. The transfer relies on the UK's data bridge / adequacy arrangements, or standard contractual clauses, as applicable.
We use cookies for two purposes. Necessary cookies are required for the site to work and are always set. Analytics and embed cookies are only set once you've accepted them in the cookie banner.
Until then, neither Google Analytics nor Microsoft Clarity is loaded. Embedded content from Calendly, Typeform and Loom on the booking page loads when you visit that page, since it's needed for you to watch the video and book a time. Those providers may set their own cookies. You can change your choice at any time via cookie settings at the bottom of the page, or by clearing cookies in your browser.
Under UK data protection law you have the right to:
Get in touch at levolead@gmail.com and we'll help. We normally reply within 30 days.
If you think we're handling your personal data incorrectly, we'd like the chance to hear from you first. You always have the right to lodge a complaint with the UK's supervisory authority, the Information Commissioner's Office (ICO), at ico.org.uk.
We may update this policy from time to time, for example if we start using a new provider. The latest version is always on this page, along with the date it was last changed.